Business Transformation & Operational Excellence Industry Awards

Showcasing globally the most outstanding organizational achievements through the application of Operational Excellence programs.

View Our Awards Shortlist

 

Business Transformation & Operational Excellence Industry Awards 2019 - Shortlist Announced.

 

We are proud to announce on January 10th 2019, the shortlist of finalists from eighteen categories selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program.

Listed by category the finalists are:

 

Organizational Awards Finalists

 

Best Achievement of Operational Excellence in Automotive & Transportation

Ford - Greenfield Labs

Faurecia Clean Mobility - Lean Six Sigma from the Middle Out

 

Best Achievement of Operational Excellence in Banking, Capital Markets & Insurance

TCS /Digitate - Transforming the IT Operations at a large European financial institution

Nationwide Insurance - Striving for Operational Excellence and a Problem Solving Culture

 

Best Achievement of Operational Excellence in Healthcare

Philips Healthcare Informatics- Operational Excellence Initiative

Westchester Medical Center - Utilizing eHealth to Optimize Adherence to Consensus Best Practice Therapies_ Making Sure Every Patient Is As Safe As Possible

UnitedHealthcare - UnitedHealthcare Advocate4Me

UnitedHealthcare - UnitedHealthcare Motion

The DICE Group - Thomas Jefferson University and Jefferson Health

Mayo Clinic - Performance Excellence in a Shared Service Model

Blue Cross Blue Shield of Michigan - BCBSM Enterprise Transformation

NTT DATA Services - Denial Management with NTT DATA Artificial Intelligence Platform

RI International - Crisis Now: Change is Underway

 

Best Achievement of Operational Excellence in Hospitality & Construction

Caesars - Nomination - Best Achievement of Operational Excellence in Hospitality & Construction

Kraft Heinz - Nova Goiás Project

 

Best Achievement of Operational Excellence in Manufacturing

Hillphoenix - Digitally Transformed Inspection Process Drives Lean Culture at Hillphoenix

Intel Corporation - Accelerating Intel's Transformation Through Operational Excellence

 

Best Achievement of Operational Excellence in Pharmaceuticals & Life Sciences

To be announced closer to the awards

 

Project Awards Finalists


Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture.

Philips Healthcare Informatics - Cultural Transformation Journey

Al Jazeera International Catering LLC - Our Planet Our Responsibility

Cisco - Cisco's My Innovation

Cognizant Technology Solutions - Cultural Transformation through Digital First

Cognizant Technology Solutions - Cultural Transformation through rediscovering early warning signals

IBM - Accelerating Agile to Transform IBM’s Quote-to-Cash Culture

IBM - Becoming self-sufficient to address development needs through the Global Knowledge Buddy Program

SEI - SEI Private Trust Company’s Beyond World Class Campaign.

 

Best Achievement in Data Analytics enabling Operational Excellence

Cognizant Technology Solutions - Cognizant Digital Operations – Text Analytics driven smart process interventions to influence business outcomes

Etech Global Services - Best Achievement in Data Analytics enabling Operational Excellence

IBM - Cognitive Recommendation Engine (CoRE)

MetLife - MetLife Entry for Best Achievement in Data Analytics Enabling Operational Excellence

University Health Network - UHN Clinical Operations Dashboard

 

Best Achievement in Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth

HP Inc. - Overcoming major complexities to help enable HP's largest print acquisition ever

Cognizant Technology Solutions - Revenue Cycle Management Reimagined

 

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Cognizant Technology Solutions - Prime Client Services - Improving Customer Experience

Cognizant Technology Solutions - Predictive Operations for Outstanding Customer Experience

IBM Corporation - Net Promoter Score Channel Advocacy Program for the IBM Business Partner Ecosystem

VMware Inc- Partner Professional Services Alignment for Customers

IBM - Leading Support for the Cognitive Era

PolyOne Corporation - PolyOne Corporation- CUSTOMER FIRST PROJECT

Bank of America - Implementation of Bank of America Voices

Citibank NA - “My Client My World” – Customer Service Transformation (Citibank India)

 

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Cognizant Technology Solutions - KYC e-2-e transformation for Periodic Reviews (CLM)

Cognizant Technology Solutions - Customer Value Creation through Process One Framework

Cognizant Technology Solutions - Outstanding Value Creation - Transformation of Process for Success

Webasto Roof Systems Americas - Revamp the REAP with the IDEA Program

Alberta Energy Regulator - Alberta Energy Regulator

VMware, Inc - Seat Finder App - Innovative Way to Optimize Utilization of Office Space

Blue Cross Blue Shield of Michigan - BCBS Michigan and Value Management

NTT DATA Services - NTT DATA Virtual Resource Monitoring System

 

Best Achievement in Operational Excellence to deliver Business Transformation

Cognizant Technology Solutions - Business Transformation - Investment Banking Finance division of a global bank

IBM - Global Business Services Transformational Leadership Development Program- Tech Disruption in Your Industry – We Can Help

IBM - Composable Marketplace – Reinventing the Shared Services Operating Model

Delane Consulting & Talent Management -Sustainable Business Transformation

SAP - Digital Selling Program at SAP

Vodafone UK - The Enterprise Transformation Programme

CompuCom - Digital Building Drives Exceptional Operational Improvements

Michigan State University - Mobile Action Plan

JR Automation - Implementing a Quote Development Process

Aprimo - Aprimo Application for Best Achievement in Operational Excellence to deliver Business Transformation

Weatherford International plc - TRANSFORMING CULTURE FOR MEANINGFUL CHANGE AT WEATHERFORD

Intrigo Systems -  Deploying SAP IBP S&OP Global Template at Stanley Black and Decker

 

Best Achievement in Operational Excellence to deliver Digital Transformation

Fannie Mae - Credit Enhancement Transaction System (CETS)

Capgemini - iLabor, a digital platform for submitting online labor correction forms, designed to reduce time and manual paper work

Cognizant Technology Solutions - Digital Transformation - Smart Intake

Cognizant Technology Solutions - OrgaCTS - Digital Transformation - Digital Finance in Cognizant

Conrad Industries Inc - How a 100-Year-Old Embroidery Manufacturing Company Digitally Transformed From a Paper-Based Operations

Refinitiv (Financial & Risk) - Project Genesis- Digital Transformation at Refinitiv

Bank of America - Best Achievement in Operational Excellence to deliver Digital Transformation

Intrigo Systems - Demand and Supply Optimization SAP Integrated Business Planning (IBP) at Blue Diamond Growers

MetLife - MetLife Entry for Best Achievement in Operational Excellence to Deliver Digital Transformation

Kimberly-Clark - At Kimberly-Clark, the world is our office

 

Best Achievement in Technology Enabled Process Automation

Cognizant Technology Solutions - Technology Enabled Process Automation in Cognizant Digital Operations

Caesars - Caesars Nomination - Best Achievement in Technology Enabled Process Automation Award

IBM - Improving Sales Win Rates with Cognitive Modeling and Process Automation

HP - Digitizing Finance

University Health Network - UHN Learner Registration Program

Mastercard - Mastercard Automation Program Delivers Valuable Process Efficiency

Digitate - TCS - Transforming two Retail Giants in North America using a Cognitive platform

VMware Software India Pvt Ltd - VMware Skyline TM- Proactive Model for Customer Support

MetLife - Entry for Best Achievement in Technology Enabled Process Automation

Labor Finders International Inc -You’re Hired- How Labor Finders Utilized BPM to Digitally Transform its Electronic Employment Application Process and Enable Process Automation

VMware software India ltd - RPA- Contract Updates due to Partner Merger

 

Best Operational Excellence project under 90 days

McCormick Distillery - Using No-Code Apps to Streamline Age-Old Operations

Blue Cross Blue Shield of Michigan - BCBS Michigan Medicare Advantage Member Attribution

Caesars - Nomination - Best Operational Excellence project under 90 days

Comcast West Division - Comcast West Division's WiFi Day

DonorsChoose.org - How DonorsChoose.org Operations helped make a $29 million donation come to life

IBM - Financial Performance Dashboard

VMware software India ltd - License Deployment Queries Reduction

 

Personality Awards Finalists


Operational Excellence CEO of the Year Award

BrightSpring Health Services - Jon Rousseau

DBA HOPE At Home Health Care - Christine Bartel

Etech Global Services - Matt Rocco

Nintex - Eric Johnson

 

Operational Excellence Outstanding Leader of the Year Award

Aflac US - Virgil Miller

Cognizant Technology Solutions - Somendra Jayaram

Cisco - Alex Goryachev- Cisco’s “Disruptor in Residence"

Platinum Awards

 

The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.

 

The Platinum Award for Best Achievement in Organizational Operational Excellence

The Platinum Award for Best Achievement in an Operational Excellence Project

 

The winners for all categories and for The Platinum Awards will be announced at The Business

Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th,

2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®

 

The Gala Awards Reception & Program coincides with the Business Transformation & Operational

Excellence World Summit, the largest senior-level annual event for the Operational Excellence

executives. You can access the event speakers and agenda here.