Digital Transformation & Operational Excellence Industry Awards 2021

Showcasing globally the most outstanding Digital Transformation & Operational Excellence Achievements.

Awards Finalists 2021

Proqis Announces The Digital Transformation & Operational Excellence Industry Awards 2021 Finalists.

CHICAGO, October 19th, 2021. Proqis is proud to announce the shortlist of finalists from eleven categories selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program. Listed by category, the finalists are:

 

Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture.

Dover Business Services - Dover Business Services Entry
Victoria Mutual Building Society - Transformation
Cognizant -  Cognizant Digital Business Operations – Digital Culture Transformation by Democratizing Automation
Cognizant - Driving Client Business Outcomes using Power BI Data Analysis & data-backed visual storytelling
Standard Chartered Bank - Building Improvement Habit
Shell - Triton RPA Project: Game Changer in the Global Marine Ordering Ecosystem
SDI - SDI Citizen Developer Program
MSA Safety - Global Supply Chain & Logistics Transformation: MSA Safety's Clarity on Roles and Renewed Focus on Talent
Engro Fertilizers Ltd - Implementation of an Integrated ERP Solution with enhanced use of BI Tools and its impact on the Organization
Blue Cross Blue Shield of Michigan - Customer Experience Culture
Bayer AG - Bayer Order to Cash Operational Excellence Programme


Best Achievement in Operational Excellence to deliver Business Transformation

Royal Caribbean Group - Royal Caribbean Group Muster 2.0
SDI - SDI Confirmation Bot and SDI TrackBot
Standard Chartered Bank - Building Improvement Habit
Nutrien - Delivering Excellence in Digital and Innovation – Nitrogen and Phosphate
Zuellig Pharma - eZTracker blockchain solution to fight the fakes
IBM  - IBM’s Globalization team transforms to a centralized, continuous globalization process that leads to cost-efficiency and faster time to market
Flex Sárvár Hungary - Flex Value Stream 4.0 Transformation
Shell International Customer Operations - Powering Progress – How Customer Operations brings Shell’s Net Zero ambitions to life
Cognizant - Sponsor Digital Transformation Journey
Project Management Institute (PMI) - Project Management Institute (PMI) Digital Connectivity — Global Engagement and Regions
Blue Cross Blue Shield of Michigan - Provider Issue Resolution
Acuity Eyecare Vision (AEG) Vision - Revolutionizing Revenue Cycle Management with Intelligent Automation
Bayer AG - Bayer Order to Cash Operational Excellence Programme
Tata Consultancy Services Ltd - Kimberly- Clark case study
Cognizant - Cognizant Digital Business Operations - Business Transformation leveraging best in class operational Excellence and Digital Technologies 
Jabil - Simplifying, standardizing & Optimizing accelerates Digital Transformation
Cognizant - Vertical Name: Banking & Financial Services
GAVS Technologies - Business Transformation Partner for a Major Hospital In Bronx, NY
Total Quality Logistics - TQL Product Model Drives Innovation at Total Quality Logistics
BCLC - BCLC: Business Transformation
University Health Network - UHN Data Strategy and Governance: Seeing, Understanding and Using our Data to create a Healthier World
Telaid Industries - Telaid undertakes bold initiative to digitize new operational processes for better customer service, expected increase in client project services demand 
Docufree Corporation - Reimagining HR Service Delivery for the Digital Workplace
FIS - FIS: Client Engagement Center of Excellence SNOW Customer Request
Shell - @Blazing’ our way through the pandemic to transform our business


Best Achievement in Operational Excellence to deliver Digital Transformation

Microsoft Corporation - Microsoft Connected Storefront
Zuellig Pharma - eZTracker blockchain solution to fight the fakes
Engro Fertilizers Ltd (EFL) - Electronic Bank Guarantee (EBG)
IBM - Lead to Cash Transformation with AI
BCLC - BCLC: Digital Transformation
SparkCognition - Using Artificial Intelligence to Prevent Stuck Pipe and Save Nearly $30 Million in Costs
Royal Caribbean Group - Royal Caribbean Group Muster 2.0
Jabil - Simplifying, standardizing & Optimizing accelerates Digital Transformation
Cognizant - Transforming your Life-sciences Regulatory affairs business leveraging suite of technologies Platform +RPA +ML
Shell - Our journey to Digitize the Contract Lifecycle. DocuSign CLM Implementation 
Department of Consumer and Regulatory Affairs (DCRA) - From paper to digital progress-a Washington, DC government agency transforms itself through customer-centric technological innovations.
Flex - Flex Integrated Quality One-Stop Center
Acuity Eyecare Vision (AEG) - Revolutionizing Revenue Cycle Management with Intelligent Automation
Engro Fertilizers Limited - Engro Humsafar – A Dealer Management System Application
Cognizant - Digital Innovation for a US Health Plan
Creatio - The Digital Transformation of Israel's Infrastructure Workflows
Bizagi - Process Automation Software Leader, Bizagi, Accelerates Efficiency by 90% in VKB Bank
San Jose State University
Dover Business Services - DBS Accounts Payable Digital Transformation Journey Dover Business Services Entry
Total Quality Logistics - TQL Product Model Drives Innovation at Total Quality Logistics
Project Management Institute (PMI) - Project Management Institute (PMI) Digital Connectivity — Global Engagement and Regions
HARMAN International - Creating a More Data-Centric, Agile and Resilient Company Culture: Enabling the Enablers of Analytics and Digital Transformation at HARMAN International.
Saudi Aramco - Yanbu Refinery - Reliability Performance
Cargill - Cargill CCi Leader Standard Work Application Development Project
Cognizant - Background Screening in KYC process reimagined with Digital Transformation
Docufree Corporation - Physical to Digital Mailroom Operations for Law Firms
Sandman Hotel Group - 2021 Digital Transformation and Operational Excellence at Sandman Hotel Group
ReadyWorks - Maintaining a Cutting-Edge Data Center with ReadyWorks
SDI - SDI Confirmation Bot and SDI TrackBot
Thryv Inc. - Helping Businesses Connect with Customers, Get Found Online and Build Long-Term Success
GAVS Technologies - High Availability of Business Critical Systems for a Leading Consumer Product Manufacturer with AIOps Platform ZIFTM 
DynaTouch Corporation - OneStopTM Self-Service Document Scanning Kiosk
HiringSolved - HiringSolved: Changing the Way You Hire
Victoria Mutual Group - Transformation
Resideo - Global Product Scale with Product Information Management (PIM)
Congnizant - Transforming Life-sciences Regulatory affairs leveraging suite of cognitive technologies 

 

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Cognizant - Location Based Services (LBS)
Cognizant - Partnering with the Client to achieve excellence in operations by delivering outstanding Business Expansion and Revenue Growth
Royal Caribbean Group - Royal Caribbean Group Muster 2.0
IBM - Augmenting human insights via data analytics models in IBM AR
Flex - Flex Workforce Design
Zuellig Pharma - eZTracker blockchain solution to fight the fakes
Senseye - Guaranteed ROI on digital transformation projects focused on Predictive Maintenance

Nutrien - Delivering Excellence in Operations / Safety - Contract Tracing
Moody's - Innovation Execution Project Through its Process Excellence Program

 

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Royal Caribbean Group - Royal Caribbean Group Muster 2.0
Cognizant - COVID Vaccine Cases Turnaround Strategy to meet Client demand
Allegria Senior Living - Allgeria senior living resident concierge
Shell China Limited - Delivering best in market customer experience and business value with CARE
VM Group - VM Express Online 
Royal Dutch Shell  - Customer Order Visibility – Power Is Nothing Without Control
Seven West Media - Australia’s Largest Ever Digital Streaming Event
State Auto Insurance Companies - State Auto Omni Channel Experience  
BCLC - BCLC Customer Experience Excellence
Engro Fertilizers Limited - Engro Humsafar – A Dealer Management System Application
Nationwide - Nationwide Declares 2021 the ‘Year of the PC’ to Support The End User First Mindset
Tata Consultancy Services Ltd - O2 UK case study
Thryv, Inc. - Unparalleled Customer Service Empowers Clients to Deliver Exemplary Experience
Cognizant - Customer Experience and Revenue Excellence for Leading Food & Beverages Company
Asurion - Asurion’s Same Day Delivery and Expert Setup
GHD Digital - GHD Digital leading the way in customer experience in municipalities
GigaSpaces - GigaSpaces Smart Cache Delivers 15x Mainframe Capacity for Top European Car Manufacturer While Eliminating Regulatory Fines
SAP - SAP for me and the Customer portal for the Intelligent Enterprise
GAVS Technologies - High Availability of Business Critical Systems for a Leading Consumer Product Manufacturer with AIOps Platform ZIFTM
K. Parks Consulting, Inc. - Transformation Done Right!
Cognizant - Cognizant Customer Experience Management®


Best Achievement in Process Automation (RPA, Intelligent Automation, Digital Process Automation, Machine Learning, Cognitive Learning, Blockchain etc) 

IBM - Infusing AI in Enterprise Contract Lifecycle Management (ECLM)
Globe Telecom - Accelerating Digital Transformation through Citizen Development
KnowledgeLake - New Belgium Brewing Reaches Content Management Cloud Nine with the KnowledgeLake Platform
Cognizant - Re-imagining Quality Critical Processes through Automation in Life Sciences
Charter Communications  - Identity Graphing for Network Genomes (Node Genome Model)
Reveal Group - Intelligent Document Processing (IDP) in Client Intake and Claims Administration
Acuity Eyecare Vision (AEG) Vision - Revolutionizing Revenue Cycle Management with Intelligent Automation 
State Auto Insurance Companies  - State Auto Operational Excellence Path to Elite
Indian Oil Corporation Limited - Project i-Drive. Digital Readiness & IT Vision Enablement
Agilisys Ltd - Automating the NHS Pensions Service during Covid-19
eClerx LLC - RPA Automation using eClerx Proprietary RPA software “Roboworx” for a leading provider of Intelligent material handling system to automate the “Accounting and Order Fulfillment process”
Dover Business Services - DBS Accounts Payable Digital Transformation Journey Through Automation
SDI - SDI Citizen Developer Program, SDI Confirmation Bot, and SDI TrackBot


Best Achievement in an Enterprise Architecture program

There is no shortlist for this category. The winner, chosen by the judging panel, will be announced at the awards ceremony

 

Best Achievement in a Process Mining program

There is no shortlist for this category. The winner, chosen by the judging panel, will be announced at the awards ceremony

 

Best Achievement in a Business Process Management Program

Flex - FlexSPC Operations Strategy and Excellence
Cognizant - Technology led Operational Governance with resilient capacity management in a volatile pandemic environment 
IBM - Risk, Compliance and Controls - A Case for Change
Cognizant - Establishing an Optimized and Integrated Operations for Insurance Collections Business
Philips Healthcare, Enterprise Diagnostic Informatics - Daily Management: Reducing Order Booking and Purchasing Times
Cognizant  - Reimagined operating model for multi-vendor Insurance client


Best Achievement in an IT Infrastructure & Cloud Program

GigaSpaces - GigaSpaces Smart Cache Delivers 15x Mainframe Capacity for Top European Car Manufacturer While Eliminating Regulatory Fines
State Auto Insurance Companies  - State Auto Connect Insurance Platform
San Jose State University  -  SJSU Future Technology Strategy


Most Outstanding Digital Transformation Workplace Program 

Eccentex - How Eccentex AppBase Low-Code Platform digitally transformed major airport’s Workplace Operation – Success Story
Royal Dutch Shell - Enabling Our People to drive Digital Transformation at the Frontline
Cognizant - Digital First Program
SDI  - SDI Citizen Developer Program, SDI Confirmation Bot, and SDI TrackBot
Department of Consumer and Regulatory Affairs (DCRA) - From paper to digital progress-a Washington, DC government agency transforms itself through customer-centric technological innovations.
Cognizant - Most Outstanding Digital Transformation Workplace Program


Platinium Award

The Platinum Award cannot be entered for. The winner will be selected by the judges from across the project categories.


About

The Digital Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding achievements and real results, which organisations achieve through the successful implementation of Business & Digital Transformation, Operational Excellence & Innovation Excellence programs. 

The awards are judged by an independent panel of leading thinkers and practitioners within the Business & Digital Transformation, Operational Excellence & Innovation Excellence community. To be a member of the judging panel, Judges need to satisfy the following criteria:

  • Hold a leadership level position within their organization.
  • Their organization is considered as one of the leading deployers in their sector. Accessed by our Advisory Board and our research findings.
  • They were willing to sign and comply with strict codes of confidentiality.

 

The awards are judged by an independent panel who consider the following criteria, dependent on the respective categories and weighting when grading all entries:

  1. Strategic Relevance: how does the project fit in with the organization’s strategic objectives
  2. Value Generation: how significant to the organization was the value generated from the  project
  3. Customer Benefit: the beneficial impact of the project results on customers
  4. Implementation: the quality of the implementation process
  5. Leadership Engagement: the level of senior management involvement and
  6. Organizational Learning: how did the organization develop as a result of the project.  
  7. Creative Use of Tools: how innovative was the project deployment

 

Where & When

The Gala Awards Reception & Awards Ceremony takes place from 6.30 pm on Wednesday, December 15th in the Ocean Ballroom at the Renaissance Orlando at SeaWorld® and is held in conjunction with the Business Transformation & Operational Excellence World Summit, the largest senior-level annual event for Business Transformation, Operational Excellence, Digital Transformation & Innovation Excellence executives.

Click here to learn about the summit.

Click here to learn about the awards

 

Don't Miss Out - Limited Availability

It is not just a celebration of all that is best in our industry, it is also the biggest premier networking event of the year. 

With our largest number of entries this year, and a shortlist that is as strong as ever, tables have been selling at the fastest rate ever seen. The pent-up demand to get back together is like nothing we have seen before. 

So hurry, you can purchase Individual Tickets or Tables of 10 and combine Individual Award Ceremony Tickets or Individual Summit Tickets (which includes the Awards Ceremony) 

Can you afford not to be there with the best in our industry. Click here to view all tickets types and register. (Scroll down the page to view awards ceremony only tickets).  


Sponsors Get More

Align your brand with excellence, and the most respected awards event in the industry. 

Click here to download the sponsorship brochure. Click here to schedule a call. or email breffell@proqis.com 

 

Any Questions

Our team is on hand to answer any queries you have about the event. Please email awards@proqis.com