The Business Transformation & Operational Excellence Awards 2026
The Industry's Most Prestigious Cross-Industry Awards Program. Showcasing the most outstanding Business Transformation & OpEx Achievements.
The Industry's Most Prestigious Cross-Industry Awards Program. Showcasing the most outstanding Business Transformation & OpEx Achievements.
We are proud to announce on January 10th 2019, the shortlist of finalists from eighteen categories selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program.
Listed by category the finalists are:
Best Achievement of Operational Excellence in Automotive & Transportation
Ford - Greenfield Labs
Faurecia Clean Mobility - Lean Six Sigma from the Middle Out
Best Achievement of Operational Excellence in Banking, Capital Markets & Insurance
TCS /Digitate - Transforming the IT Operations at a large European financial institution
Nationwide Insurance - Striving for Operational Excellence and a Problem Solving Culture
Best Achievement of Operational Excellence in Healthcare
Philips Healthcare Informatics- Operational Excellence Initiative
Westchester Medical Center - Utilizing eHealth to Optimize Adherence to Consensus Best Practice Therapies_ Making Sure Every Patient Is As Safe As Possible
UnitedHealthcare - UnitedHealthcare Advocate4Me
UnitedHealthcare - UnitedHealthcare Motion
The DICE Group - Thomas Jefferson University and Jefferson Health
Mayo Clinic - Performance Excellence in a Shared Service Model
Blue Cross Blue Shield of Michigan - BCBSM Enterprise Transformation
NTT DATA Services - Denial Management with NTT DATA Artificial Intelligence Platform
RI International - Crisis Now: Change is Underway
Best Achievement of Operational Excellence in Hospitality & Construction
Caesars - Nomination - Best Achievement of Operational Excellence in Hospitality & Construction
Kraft Heinz - Nova Goiás Project
Best Achievement of Operational Excellence in Manufacturing
Hillphoenix - Digitally Transformed Inspection Process Drives Lean Culture at Hillphoenix
Intel Corporation - Accelerating Intel's Transformation Through Operational Excellence
Best Achievement of Operational Excellence in Pharmaceuticals & Life Sciences
To be announced closer to the awards
Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture.
Philips Healthcare Informatics - Cultural Transformation Journey
Al Jazeera International Catering LLC - Our Planet Our Responsibility
Cisco - Cisco's My Innovation
Cognizant Technology Solutions - Cultural Transformation through Digital First
Cognizant Technology Solutions - Cultural Transformation through rediscovering early warning signals
IBM - Accelerating Agile to Transform IBM’s Quote-to-Cash Culture
IBM - Becoming self-sufficient to address development needs through the Global Knowledge Buddy Program
SEI - SEI Private Trust Company’s Beyond World Class Campaign.
Best Achievement in Data Analytics enabling Operational Excellence
Cognizant Technology Solutions - Cognizant Digital Operations – Text Analytics driven smart process interventions to influence business outcomes
Etech Global Services - Best Achievement in Data Analytics enabling Operational Excellence
IBM - Cognitive Recommendation Engine (CoRE)
MetLife - MetLife Entry for Best Achievement in Data Analytics Enabling Operational Excellence
University Health Network - UHN Clinical Operations Dashboard
Best Achievement in Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth
HP Inc. - Overcoming major complexities to help enable HP's largest print acquisition ever
Cognizant Technology Solutions - Revenue Cycle Management Reimagined
Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence
Cognizant Technology Solutions - Prime Client Services - Improving Customer Experience
Cognizant Technology Solutions - Predictive Operations for Outstanding Customer Experience
IBM Corporation - Net Promoter Score Channel Advocacy Program for the IBM Business Partner Ecosystem
VMware Inc- Partner Professional Services Alignment for Customers
IBM - Leading Support for the Cognitive Era
PolyOne Corporation - PolyOne Corporation- CUSTOMER FIRST PROJECT
Bank of America - Implementation of Bank of America Voices
Citibank NA - “My Client My World” – Customer Service Transformation (Citibank India)
Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project
Cognizant Technology Solutions - KYC e-2-e transformation for Periodic Reviews (CLM)
Cognizant Technology Solutions - Customer Value Creation through Process One Framework
Cognizant Technology Solutions - Outstanding Value Creation - Transformation of Process for Success
Webasto Roof Systems Americas - Revamp the REAP with the IDEA Program
Alberta Energy Regulator - Alberta Energy Regulator
VMware, Inc - Seat Finder App - Innovative Way to Optimize Utilization of Office Space
Blue Cross Blue Shield of Michigan - BCBS Michigan and Value Management
NTT DATA Services - NTT DATA Virtual Resource Monitoring System
Best Achievement in Operational Excellence to deliver Business Transformation
Cognizant Technology Solutions - Business Transformation - Investment Banking Finance division of a global bank
IBM - Global Business Services Transformational Leadership Development Program- Tech Disruption in Your Industry – We Can Help
IBM - Composable Marketplace – Reinventing the Shared Services Operating Model
Delane Consulting & Talent Management -Sustainable Business Transformation
SAP - Digital Selling Program at SAP
Vodafone UK - The Enterprise Transformation Programme
CompuCom - Digital Building Drives Exceptional Operational Improvements
Michigan State University - Mobile Action Plan
JR Automation - Implementing a Quote Development Process
Aprimo - Aprimo Application for Best Achievement in Operational Excellence to deliver Business Transformation
Weatherford International plc - TRANSFORMING CULTURE FOR MEANINGFUL CHANGE AT WEATHERFORD
Intrigo Systems - Deploying SAP IBP S&OP Global Template at Stanley Black and Decker
Best Achievement in Operational Excellence to deliver Digital Transformation
Fannie Mae - Credit Enhancement Transaction System (CETS)
Capgemini - iLabor, a digital platform for submitting online labor correction forms, designed to reduce time and manual paper work
Cognizant Technology Solutions - Digital Transformation - Smart Intake
Cognizant Technology Solutions - OrgaCTS - Digital Transformation - Digital Finance in Cognizant
Conrad Industries Inc - How a 100-Year-Old Embroidery Manufacturing Company Digitally Transformed From a Paper-Based Operations
Refinitiv (Financial & Risk) - Project Genesis- Digital Transformation at Refinitiv
Bank of America - Best Achievement in Operational Excellence to deliver Digital Transformation
Intrigo Systems - Demand and Supply Optimization SAP Integrated Business Planning (IBP) at Blue Diamond Growers
MetLife - MetLife Entry for Best Achievement in Operational Excellence to Deliver Digital Transformation
Kimberly-Clark - At Kimberly-Clark, the world is our office
Best Achievement in Technology Enabled Process Automation
Cognizant Technology Solutions - Technology Enabled Process Automation in Cognizant Digital Operations
Caesars - Caesars Nomination - Best Achievement in Technology Enabled Process Automation Award
IBM - Improving Sales Win Rates with Cognitive Modeling and Process Automation
HP - Digitizing Finance
University Health Network - UHN Learner Registration Program
Mastercard - Mastercard Automation Program Delivers Valuable Process Efficiency
Digitate - TCS - Transforming two Retail Giants in North America using a Cognitive platform
VMware Software India Pvt Ltd - VMware Skyline TM- Proactive Model for Customer Support
MetLife - Entry for Best Achievement in Technology Enabled Process Automation
Labor Finders International Inc -You’re Hired- How Labor Finders Utilized BPM to Digitally Transform its Electronic Employment Application Process and Enable Process Automation
VMware software India ltd - RPA- Contract Updates due to Partner Merger
Best Operational Excellence project under 90 days
McCormick Distillery - Using No-Code Apps to Streamline Age-Old Operations
Blue Cross Blue Shield of Michigan - BCBS Michigan Medicare Advantage Member Attribution
Caesars - Nomination - Best Operational Excellence project under 90 days
Comcast West Division - Comcast West Division's WiFi Day
DonorsChoose.org - How DonorsChoose.org Operations helped make a $29 million donation come to life
IBM - Financial Performance Dashboard
VMware software India ltd - License Deployment Queries Reduction
Operational Excellence CEO of the Year Award
BrightSpring Health Services - Jon Rousseau
DBA HOPE At Home Health Care - Christine Bartel
Etech Global Services - Matt Rocco
Nintex - Eric Johnson
Operational Excellence Outstanding Leader of the Year Award
Aflac US - Virgil Miller
Cognizant Technology Solutions - Somendra Jayaram
Cisco - Alex Goryachev- Cisco’s “Disruptor in Residence"
The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.
The Platinum Award for Best Achievement in Organizational Operational Excellence
The Platinum Award for Best Achievement in an Operational Excellence Project
The winners for all categories and for The Platinum Awards will be announced at The Business
Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th,
2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®
The Gala Awards Reception & Program coincides with the Business Transformation & Operational
Excellence World Summit, the largest senior-level annual event for the Operational Excellence
executives. You can access the event speakers and agenda here.